Troubleshooting

MDT Won't Open

Problem: "You do not have access to the MDT"

Solution:

1. Check your job name is in Config.AllowedJobs

2. Verify you're on duty (if your server requires it)

3. Ensure the resource has started without errors

Problem: MDT opens but shows blank pages

Solution:

1. Verify SQL was imported correctly:

   • QBCore: sql/pf-policemdt-qb.sql

   • ESX: sql/pf-policemdt-esx.sql

2. Confirm oxmysql is running and connected

3. Check server console for database connection errors

4. Verify database credentials in your server configuration

Dispatch Issues

Problem: Calls show but no dispatch notification sound

Solution:

1. Ensure Config.DispatchNotifications.Enabled = true

2. Restart the resource: restart pf-policemdt

3. If using native sound, try different sound names in Config.DispatchNotifications.Sound

Problem: /911 command does nothing

Solution:

1. Verify Config.Dispatch911.Enabled = true

2. Check cooldown: Config.Dispatch911.CooldownSeconds

3. Review server console for errors

CCTV Issues

Problem: CCTV page is empty, no cameras found

Solution:

1. Verify Config.CCTV.Enabled = true

2. Ensure Config.CCTV.AutoDiscover = true

3. Stand near CCTV props (must be loaded in) and wait for discovery

4. Check that pf_mdt_cctv_cameras table exists in database

Evidence & Screenshots

Problem: Screenshots aren't working

Solution:

1. Verify screenshot-basic is installed and started before the MDT

2. Check server.cfg startup order

3. Confirm screenshot folder permissions

Database Errors

Problem: "Database connection failed" errors

Solution:

1. Verify oxmysql is started before the MDT

2. Check database credentials in server.cfg

3. Confirm MySQL/MariaDB server is running

4. Verify database user has proper permissions

5. Test database connection manually with your SQL client

Performance Issues

Problem: MDT is laggy or causes FPS drops

Solution:

1. Switch to tile map mode: Config.Map.mode = 'tiles'

2. Reduce Config.CCTV.RecordingInterval if CCTV is heavy

3. Disable unused integrations in config.lua

4. Check server resources (status command)

Missing Data

Problem: Searches return no results for citizens/vehicles

Solution:

1. Verify correct SQL was imported

2. Create some test characters in-game

3. Ensure player data exists in your framework's tables

4. Check that MDT job has proper permissions

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Support & Help

When reporting issues, please provide:

1. Your config.lua (remove webhook URLs first)

2. Server console output (status command for resources)

3. Client-side errors (press F8 in-game)

4. Steps to reproduce the issue

5. Confirmation of correct SQL import

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Next Steps

After installation:

1. Test the MDT: Open it via command, keybind, or item

2. Configure permissions: Adjust job names and grades in config.lua

3. Set up integrations: Enable any optional scripts you use

4. Test features: Create dispatch calls, search records, view CCTV

5. Customize: Adjust map mode, colors, and UI settings

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Congratulations! Your Police MDT is now installed and ready to use.